Support Packages

Website Support Services

We believe it's a good business decision to have one party to hold accountable for your website working properly. If your site goes down, you want to make one call and don't want to hear that it's someone else's fault. SDM Technology Services Company proudly provides help desk, managed services, and hosting support for our clients.

Help Desk Support

Customer relationships are the fuel for our success. If you have a question or a problem with your website, we have support ready for you.

Content management help and integrated support online
Support staff available by email and phone
Web developers and designers to fix, update, and enhance your website

Content Management System Maintenance

We are completely responsible for our content management system. All updates and patches to your CMS are included in your system maintenance packages.

Service Agreements

SDM Technology Services Company provides a higher level of dedicated service to clients who want to budget for frequent enhancements. Service agreements vary based on scope and complexity of the website and generally range from 10-20 hours per month.

Our web strategists, project managers, and support team coordinate to ensure long term goals are met through monthly deliverables of new features while daily performance is maintained.
SDM Technology Services Company developers and designers are allocated time each month to make steady progress within a predictable budget.
Your returning customers see an ever evolving website to address their needs.

Web Hosting

Most of our clients' websites are hosted on SDM Network managed servers. We partner with reputable data centers for bandwidth and hardware management. We also partner with experts for CMS managed services. For more information see our Website Hosting Services and Support Policy.

Call Us Today

If you would like to talk with us about your website support packages, please give us a call today at (570) 616-4200 or contact us online today.